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How to Alleviate the Pressure for Your Staff
January 6 2022 - Hard work will make any business successful, and this is why you need a reliable team of staff to help you achieve the company goals and manage daily operations. Although having ambition for your business is important, it’s equally significant that your staff aren’t overworked. Burnout is a real issue that might have become more frequently discussed since the pandemic, but this problem has always been around, and having unrealistic expectations of your staff can result in them struggling to keep up and becoming ill. To make sure that the well-being of your staff is taken care of and to create a positive working environment for them, here are a few ways you can help to alleviate some of the unnecessary pressure your teams might feel.
Set Reasonable Goals
A good place to start if you have noticed that some of your teams are struggling is by reassessing the targets that you’re setting for them and whether or not these are realistic based on the size of the team and their resources. While it’s good to push your staff both for your business ambitions and to help them develop their skills, you will also need to ensure that the correct infrastructure is in place for them to carry out these tasks successfully. If it appears that you are expecting too much from them, consider reworking your goals into more manageable stages that your teams will be able to achieve without being pushed too hard.
Outsource Certain Tasks
SME businesses might benefit from this more as they will have smaller in-house teams. However, even larger corporations can find perks to outsourcing certain tasks. Customer service phone lines or online chats, in particular, might be a service you want to look into. This will allow your customers to get the support they need and stay happy, while your in-house teams can focus on other important tasks in the office. Telephone answering services can help with more than customer service, too, especially if your administrative staff are off sick and you need someone to pick up calls you might otherwise miss. You can also look into outsourcing HR jobs like managing payroll or staff training, IT services, and even sales and distribution.
Look at Flexible Work Hours
This approach might not be suitable for every business, but it should certainly be considered. The reality is that people have other commitments outside of work, whether that be looking after children, other relatives, or even an interest in volunteer work for charity. For some, being able to adjust their working hours once in a while to fit around these other commitments can make their lives easier, not to mention help them stay more focused when they are in the office. Think about offering your staff flexible working hours and even the chance to work from home remotely a couple of days a week so that they can make sure they are more focused when they are clocking in and don’t have to worry about being late or missing something else that is important to them.
If you want to help your staff feel happier at work and reduce the risk of burnout, consider the suggestions above as they are all good places to improve your daily operations and give your teams a boost.
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