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Human Resource Management in a Business Context, 3rd edition by Alan Price
Human Resource Management in a Business Context provides an international focus on the theory and practice
of people management. A thorough and comprehensive overview of all the key aspects of HRM, including articles from HRM Guide and other sources,
key concepts, review questions and case studies for discussion and analysis.
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Discipline.
Discipline is not only negative, in the sense of being punitive or preventative, it also makes
a positive contribution to organizational performance. An effective organization cannot survive
if its members behave in an anarchic way. (...) Within the context of HRM, however, the emphasis
has moved away from managerial discipline towards self- and, especially, team discipline.
Nevertheless, most organizations continue to have an institutionalized managerial system.
See an American approach in the Disciplining
section of Gemmy Allen's 'Supervision'.
Conflict.
Only a portion of employee relations issues have a disciplinary element.
Many cases arise from some form of conflict between management and employees,
or between specific individuals. Conflict has both positive and negative aspects (see table
12.5 on page 391 of Human Resource Management in a Business Context).
(...) Conflict is an inevitable feature of negotiation and bargaining. Trained
negotiators are taught to deal with conflict, expecting both negative and positive aspects
to appear during the process. This becomes easier to understand when we consider a
specific model of negotiation in the next page of this section.
The OSHA in the USA provides extensive guidance on preventing and dealing with the most
negative aspects of conflict:
workplace violence
Tribunals and arbitration systems To what extent can differences between employers
and workers be resolved by Arbitration
or legal tribunal? It is the view in many countries
that an impartial, legally based view has a significant role to play in a number of
circumstances. Industrial tribunals take many forms: in Germany the labour courts make legally
binding judgements; in the UK tribunal decisions do not set a precedent in law and cannot
establish criminal behaviour.
See ACAS
site for current information on UK system.